Large selection of video games for different gaming platforms. They work every day, seven days a week. Competent consultants. There is an order through the website and delivery.This is my 2nd time using Gamefly and I think it is great. I have had no problems receiving games for Playstation 5 and Xbox Series X. I really like this agency, I thing their prices are reasonable. I will be using them for a long time!Hello, I would like to thank you for this service. I managed to play the game I used to play when I was younger. If to be more specific it was a Mafia game.I tried to buy something because of how cheap the games were and I got an email stating that I needed to go through all this red tape to verify my purchase, and have my credit card company call them, but I didn't use a credit card. Customer support is terrible, just pay the extra $5.00 and buy from ebay or gamestop, hard lesson learned.So... This sounded great on paper. 2 items per at a time, maybe 2 or 3 movies per week... After 2 weeks I received 2 movies. Gamefly says: "it is possible that outside forces could cause delays, such as weather conditions, postal holidays, and local postal performance, just to name a few." We had no bad weather or postal holidays. I didn't pick USPS, but Gamefly says their performance is not in their control. BTW, I am only a 5 hour drive from the Gamefly depot. I would have thought they would push USPS more. I wish they used UPS... Beware.I recently got a game from them. The best thing is that they provide free trial. So i did not worry about my money. Customer services are just great.Gamefly is not a bad deal, but there are better options out there. The biggest draw back in my opinion isn't even that you rarely get newly released titles. I can deal with playing older games. The biggest problem I have is waiting for games to arrive. Snail mail sucks and I would much prefer a service where I can download or stream the games. Or even if I could just go to a kiosk like Redbox to exchange the game for a new one. They only have 2 shipping warehouses, Pittsburgh and Los Angeles. They used to have Tampa and Austin, but those are shut down. I live in Cincinnati so games would arrive 2 days after they shipped from Pittsburgh, but sometimes they shipped from Los Angeles, which took 5 to 7 days. Add 1 day to this for the time it takes for USPS to scan the game in, which alerts Gamefly that I have returned the game. The only people I suggest Gamefly for are new Nintendo Switch owners who want to play the backlog of first party Nintendo games like Breathe of the Wild and Mario Odyssey. This is because these games rarely ever go on sale and since they are older you will actually be sent them from Gamefly. Older games on other consoles can be found on sale or even on Sony's Playstation Now or Microsoft's Xbox Game Pass gaming subscriptions, which are cheaper. A smaller problem I had was that you could not have separate queues if you had the 2 or more games out at a time subscriptions. This means they will pull all games from one queue, but maybe you want to get a kids game for your kid and a more mature game for you. It is not possible to ensure this will happen.I subscribed for the 2 games and tried to play games with my spouse on Nintendo switch lites. I couldn't get the same game to play with her even though the game was old and they had a very high availability. I don't know what is the issue with that like I just subscribed and JUST canceled immediately. If I'm paying you money for a game that you have a lot of, why couldn't you arrange that as a service? Unless the game is at low availability then I would understand but such a high availability for an old game is just absurd.Great if you don't mind playing the older games. I've had Madden 16 in my queue for 3 months, and never got to play it. They need to stock up of lose customers... oh, like me, I quit the sight just before writing this review,I used this service for my brother as a present. I bought Star Wars Mandalorian. James was so happy with this presentIt is unquestionably worth the cost. You create a gift list of games you like, and if they're available, they try to give you the ones at the top of your list.I had a free trial to this had a game supposedly shipped to me I let them know that it never came they supposedly sent another didn't get it either called them to try and get it resolved they were very rude and not helpful in any way what so ever in the end their answer was sorry have a nice day and we ARE CLOSING YOUR ACCOUNTAwesome selection, although you sometimes have to wait for the games you really want. Low monthly cost, and the longer you're a member, the more the company rewards you. So cool that I can rent games instead of having to buy them. Helps me not waste money and try out new games that may or may not be good.Nice customer service. I recently got a game from them on free trial, and I didn't return the game. (My fault) I believe I lost it. I emailed them for an extension on the game they gave it to me. On the end of that extension, I emailed them to say I lost the sleeve, they extended it until they sent me another sleeve. They're very understanding company as far as reasonable understand can go, seeing many people try to rip them off. They had my credit card info the whole time and not once charged me despite having a month trial game for almost 2 months. Only annoying thing is the emails I get from them, but I am considering going back to gamefly if funds permit.Overall since a been with them for a year in a half I have enjoyed the games I've played and sent back but only downside is when you buy them and the disc gets busted they won't take it back even if you explain the situation to them plus if they ask for your games back to see if they can fit it be ready not to get a case back but just a broken game disc.Do not rent games here. My mom was banned for a stupid reason. She was banned because we didn't return a game that was supposed to returned a while ago. Guess what! We returned it. We didn't return it because we couldn't find it. But that still didn't get her unbanned. What's stupid is that they don't send you the case unless you decide to actually keep the game. Which costs extra. That's about it.I would like to recommend to my friends.I have a family of gamers so being able to try out games before you buy is a big reason I use Gamefly. I have been with them for over 7 years and can't see myself living without them. My only issue is my mail was tampered with once. The post office didn't help because there was no tracking on the package, but Gamefly's customer service was very helpful. I would recommend to others but I would also recommend you be discreet with your mail because you never know what can happen.My favourite place! Thank God you exist!Greatest invention ever. Renting games for whatever amount of time you want? Yes please, sign me up! I don't have hours to sit down and play so not being on a time constraint is really awesome.GameFly is ok except for when you're wanting newer and/or popular games. At the beginning of my subscription it certainly was a better even possibly cheaper, the 14 day starter trial obviously makes your 1st month a much more cost effective way of attaining games. Again not on new titles and the only way to have a new game would be to put it on your wishlist and wait it out which made it frustrating to me because if I had the 2 disc out at once subscription option and really wanted to get a new title it left me with only 1 game to play while putting a new one on what I wanted next. If you subscribe to Gf only way it makes sense is having 3 disc outat once option hence 2 games out put me in situation where I have nothing to play if a new game was on my Wishlist and sent 2nd title back, sure they were good on Expediting shipping fast but not that good I could be left five days possibly seven days without anything to play. To me this expense of subscribing left my budget too low to maybe buy a new game even older titles for owning my own games on top of the account with GF. I invest 100$ yearly with Amazon Prime since canceling GameFly and this is a better way of attaining my own games to own. More often than not A few months after games get released you can find them significantly cheaper on Amazon.com also if you want to play a game title that was released r least six months possibly eight months earlier you can find them from 10 to $20 also Prime sellers are everywhere which is cool because I'll get a game with 2 day shipping (included for Prime members/FREE) MY opinion for having good games to play that keeps me busy with always having something to play with the added bonus of the game being owned by me... also all the games are new too... You can buy used too but I don't. Thanks for reading)It has degraded in popularity since the commercials, so prices go down so I rated it poor/ 2 stars.Gamefly is epically awesome! For one low monthly subscription, I can rent video games for any system and play as long as I want. There's even unlimited PC play! They provide me with the return envelopes/postage and the turnaround time til the next game in my que ships is super fast. Great way to maintain your video game budget while still getting to play all the latest n greatest games:-)I had used this gamefly.com service for renting more games. I love to game in my free hours. But this service is very slow and also not giving a bit discount for their users. I cut the membership due to this reasons. I hate to use very slow sites especially for gaming.The game selection and website are fine. My problem was that with shipping and changeover time, I could only play about one game per month. I live in a larger city so getting mail isn't an issue. Apparently if you don't live near one of their shipping centers (i. E. the entire Midwest), it takes two weeks to return a game to them and get another one sent.