I was a domain reseller with namesilo. I lost my password. When I tried resetting it using my email, it was such a hectic process. They asked for my ip address, proof of payment etc. It was just so annoying for such a simple thing. And it's not even worth it. Their coupons for bulk purchasing are trash, you save only like 3 cents. Website interface is terrible. I mean there are literally thousands of other better options. Namesilo is just not worth itNamesilo locked my account with my 17 domains on it(1-10 years old) because someone wrote abuse about one of my domain(I suspect someone got envy for my 3letters name domain and wrote abuse exactly before 1-3 days of expiration of this domain to steal it after for their brand). I cannot get access to change ns records of rest domains, neither pay for extension, neither transfer to another registrar. I don't know what to do, they just ruined my business in one day completely.I always register my domains and my web design clients' domains with NameSilo and The-Online.com domain registrar. They both offer low prices and good support. NameSilo has many promos, but lack phone support or live chat. They should have quick phone support to fix DNS things on my account. Else they are quite good.Left me on my own with unusable domain and wasted money. Left me on my own with unusable domain and wasted money. I have purchased. ICU domain at NameSilo.com. After some time domain stopped working with no reason and without any preliminary warnings or smth. Support just told me this is registry issue and I will not receive any real support from NameSilo.com. ICU registry won't talk to me. Domain not working, money wasted. Do not recommend.They will auction your account immediately after expiration no matter how long you have been a customer. Not to be trusted with your domain! GI i nformed (via live chat) that they were hosting a scammers website. The person I was chatting to "Alan", requested I fill out an abuse form which I said I did not want to as it would take more of my time up. He bluntly told me it as not his responsibility when I am sure he could have passed the message on. Very lazy and rude support.They steal and grab your domains - beware. Please Avoid NAMESILO at any cost if you want to save your domains. While their policy states 33 days for domain renewal grace period, they steal your domain on 29th or 30th day in the name of auction. Would never recommend anyone to go with namesilo. Its totally unsafe to do business with a company like Namesilo, please go with registrar such as godaddy or namecheap.This site has the worst customer service I've ever seen. Customer service representatives are not helpful and refuse to help you. I've tried contacting them through chat and email, and they're rude, cold and refuse to provide solutions to simple problems. They still haven't given me a refund, even though I've tried getting a refund through the Order History, contacting the customer service chat, and contacting them through email. Just buy a domain and web hosting elsewhere, seriously. You'll regret it. It's not worth the trouble.Namesilo locked my domain, refusing to move it, asking x10 of the original price, they say that its on their policy locking domains and keeping it locked for months asking for 70$ in order to unlock them. I asked them for transfer code but they refused to give me, their panel is very poor and my expiriance is the worse. PEOPLE HAVE TO CARE ABOUT HIDDEN FEES when they buy from them.I bought a domain for 100$ When I wanted to transfer this domain to a german hoster, they told my, the domain is not my any more, another agency has now the rights. I was NOT informed of ANY deadlines or got any information about the depending delection. 100$ gone Seems like I am not the only one who got ripped of... The costumer service is - so to speak - not existentNAMESILO IS A BIG SCAMM DO NOT FALL. THE WILL ALOUT YOU TO BUY DOMAIN AND AFTER HAVING GOOD BACKLINK THE WILL DEACTIVATE THE DOMAIN AND START SELLING THE DOMAIN. DO NOT BUY DOMAIN OR HOSTING HEREI moved all my domains from Godaddy to Namesilo. It is not asking stupid prices for stupid reasons like other mass saler platforms. Once I lost my password, it asked me one of my previous payments record and id photo which I found quite reasonable. This is what they should do or else you would see your account gone to someone else who is faking you.I've been a customer of Namesilo for a few years now. I switched over to them from NameCheap after they repeatedly let me down on the support side. Namesilo is pretty awesome in that regard. I've only ever talked to support twice, but both times they were able to help me out relatively quickly. They have two-factor authentication which is a great thing for security and overall they have great pricing for their domain names. Really have nothing to complain about them at all. Would highly recommend them.Interface and console are NOT user-friendly. Knowledgebase and help files are mostly useless. Takes hours to figure out how to do something unless you're a pro. They provide EMAIL SUPPORT ONLY as are NEVER ONLINE FOR CHAT - even in the middle of the day. No phone support whatsoever either. Even in a crunch when begging for help in email. Takes way to long to get responses. Go find another company who cares about their customers!NameSilo.com is a domain company which buys domains from other domains paying a few dollars and they are selling the domainname for a thousand of dollars! Don't get fooled and screwed out!I have been a Namesilo customer since 2013 and haven't got a reason to look back yet. Great support! Simple interface and many useful add-ons without asking for extra pay.My experience with namesilo is great. Very cheap pricing plus a lot of free stuff for lifetime. No hidden costing at all!Managing some of my domain on Namesilo.com Prices are very competitive with no additional fee. All are included, like Whois Privacy, DNS Hosting, Email Forwarding, etc. Excellent registrar.