Excellent customer service, among the best I've had, my Vans shoes arrived with soles already damaged (coming off of the shoes' body slightly), and they refunded me the same day I wrote them, without making a fuss, and they let me keep them. Very appreciated.Zappos is one online shop you can always relay on The give you the best of best of what you need Will definitely tell my friends to check you guys outExcellent shop. Good service, honest answers to questions. We will buy more here, the main thing is that the assortment changes and increases.I am glad that I found Zappos online store for my footwear shopping. They never fail to satisfy my desire of trendy shoes with best quality. Their delivery services are the best. I got my order under 4 working days with safe packaging. Moreover, I also found this site, couponmonger.com/zappos-30-off to grab good deals of up to 50% off for zappos online store.Easy to use website - convenient - great product selection. Would like to see quicker restocking on sizes in popular items.I often buy from them! Great return policy, free shipping both ways! Just excellent! If it's shoes - it's Zappos!Talk about good service. Zappos store had exactly what I was looking or. I did not trust online shops but this one proved me otherwise. There was a very wide selection to choose from and I dod not have a hard time. What I bought did not dissapoint me. I will still be checking just to be sure. Anyway I am grateful for the great service.I purchased a pair of safety boots through the Zappos Amazon Fulfillment site and they really really hurt my feet but they were from 2021 and I wanted to see if they can exchange them for for the same boot but a larger size. I knew it was a long shot but it's always worth a try seemingly it wasn't a very long time, about 3 months and I couldn't wear them very much because of the pain. So, when the rep kept repeating the policy I was like okay then I just have to throw the $160 safety boots away bc I am unable to wear them and she said "let me repeat it to you one more time". It was like speaking to a robot, a rude robot. Carhartt is a great brand, but the seller sucks!I absolutely love ZAPPOS! This is my first time putting shoes here, they are amazing. Highly recommended!Wish I could give them 10 Stars, they stand behind what they sell, will ONLY purchase my shoes from them. Keep up the great work. You guys ROCK. Sent my replacement shoes out to me in one day, yes one dayThey should be careful about their shipping timing and customer satisfaction. Otherwise all are ok. ThanksThank you for your wonderful work, I make an order not for the first time and very satisfied, oversized excellent delivery fastVery good service, I bought a gift product for my mother and she received it without problems and on time.I absolutely love ZAPPOS! Have been shopping with them for years. Their shipping speed is lightening fast! They back up their shoe guarantee with a 365 return policy. Additionally, returns are free! You can't really beat that policy. Whenever I purchase the wrong size on a particular shoe, ZAPPOS has a great exchange policy. They will ship you a new shoe immediately and give you some time (I believe 10 days) to return the shoe that doesn't fit. Furthermore, every time I've contacted their customer service, I've always received the best support, friendly and helpful. Continue to do what you guys are doing and you will have lifelong customers like myself. I am completely satisfied each time I shop here. Give them a try. You will NOT be disappointed! Thank you Zappos for continuing to exceed my expectations.I want to say thank you for your excellent service and the best attitude towards customers. And of course, the quality is just on topI recently bought a pair of shoes from them and I have nothing to complain about. As before, they shipped it fast and the description absolutely matches with the content.Bough shoes for my girlfriend. They were delivered quickly, the price was good. Best of all I like that she says they are very comfortable.Good service, the product matches the description, the clothes are well tailored. Recommend Advantages: excellent soft fabric, interesting cut, colors.Amazing Product. Absolutely Perfect Size and stylish look. The material of the shoes is really awesome. Very comfortable while running, trekking, etc. Every time I wear it, I received endless compliments. The packaging is also good. Good services.Thank you for the promptness. I liked everything. Advantages: It is sewn qualitatively and fabric is qualitative, the Size approached.Good deeals but not very happy with the quality of the items. I will try to buy from another seller next time.I want to note this store, there is an excellent attitude towards customers, a good selection of quality goods at affordable prices.They offer a broad range of shoes. I bought a couple of pairs. They are beautiful, not like others. The design is special.I love their selection but I find their sizing to be off sometimes and not consistent between brands. And if you do wind up with the wrong size they don't provide an easy means of just swapping it for the correct size, you basically have to return the originals and then submit a whole new order for the replacements. They really should streamline that processGood Customer Service, I brought a pair of shoes from them, they were very comfortable with fair price, I really like it