I ordered a Keurig 2 in 1 from Ginny's in October! It stopped working in February! I can't get it to come on at all! This is $250 wasted and I'm not finished paying my bill! I will NEVER order any kind of appliance from them again! Rather go to Targets or Walmart where they will honor it if it's broken! Lesson learned!Please before you sign up with this company read the fine print that states that every time you place an order they are going to pull your credit report. It is a scam by them making you think that they have approved you for a credit limit. That is not at all true. When you call to inquire the customer service staff is most often rude or in one case I was advised to cancel my subscription because they do not care about customers by their own associate. Many of the products are substandard as well.Ginnys opened up an account in my name and did a hard inquiry on my credit report. 4 calls to Corporate all the way thru the Credit Department Director and promises of correcting It and nothing was ever done. I have told everyone that I can about their lax verification of facts before opening an account and poor customer service. There are too many other online retailers to bother with a company like this. Walk away!It is amazing that i have an account with the sister company and they receive all of my payments. Unfortunately when i pay my Ginny's account with the same banking information as the Midnight Velvet account Ginny's tells me they did not receive it. I called my bank and was told they never received any information from the company. This is a scam to charge late fees. And make harassing phone calls with the rudest people ever!Very Poor Shipping standards. I ordered a package on 3/24 they sent message shipped 3/25. FedEx says will Deliver on 3/27 by end of day. I called Ginny's this Morning with my Complaint. She could not tell me anything about my package. I said FedEx site says it shipped 3/26, to be delivered by 3/27. She says well if it didn't Come Saturday it will come today. That's all I can tell you.Prices are a bit high. Quality of almost everything they sell is very good. Towels are not best quality, but fair. The metal bowls were poor quality. Thats the only 2 things I was not happy with. I have bought a lot from them, including furniture. The payments are real low, which I love, and the APR is low. I mainly like the way they have unusual items that I can't find elsewhere.JUST AN UPDATE: since I am still paying these ppl off, just wanted to add that as of today, they still have not acknowledged or posted my payment for this month (payment due 4/20) and my bank sends payment electronically and payment arrived on the 12th according to my bank. They received last month's payment and posted it correctly, but as of today they claim they haven't gotten it. They only accept faxes or regular mail, not emails with screen shots. Only company I know of that isn't in this century. I opened this account as a way to build my credit back up. At first everything was fine. Then in Nov and Dec of 2020, the payments that I made, the way I had been making them, were not applied to my account. The only reason I gave 2 * is because their customer service ppl are nice. Credit Department is rude,, and even though you Prove by bank statements etc that you did in fact pay, they REFUSE to admit or fix their mistake. They ruined my credit, it's worse now than when i started. The faxes I sent at the beginning of the year? 5 in total. They never got. So they say even though I have confirmation. I paid on my account thru them for Jan and Feb but it takes 5 to 7 days for them to process the payment. I will say it again. DO NOT UNDER ANY CIRCUMSTANCES BUY OR ACCEPT CREDIT FROM THIS COMPANY!Their so-called credit is a joke. And the shipping fees are insane for certain things. Also, the crap they sell is cheap garbage with a hefty price tag. Customer service is terrible. They don't listen and it seems they aren't able to comprehend anything. Total idiots and rude as hell. I will NEVER purchase anything from them ever again and my advice is to stay away from these scammers, liars, and cheatsWorst customer service ever! Also my account is up to date yet they have been calling me 3+ times a day saying I owe 10 dollars! Not only is my next payment weeks out but I went ahead and sent them 20 to stop the calls... nope just called again saying I still owe 10 dollars! Clearly they need to update. I will be closing my account ASAP!I moved to a new apartment and I ordered a couple of masks. Well what I thought was my new zip code, it wasn't And I Didn't know till after it was shipped. I sent message to shipper, but that didn't help. I asked for a half refund but they refuse to budge on any compromise. Thy are wanting another $11 to reship order. When they could've easily took care of the customer. I wouldn't buy from them And hope others won't.Masks took 2 months to arrive. They looked nothing like the photo on their site and they are very cheap. Do not purchase from this site. They will also not refund you.1st the shipping and handling is outrageous. I wanted to send back and sheet set (hated sleeping on it) I still would had paid less to send it back, but that would had been the cost of my whole order. My order was only $25.00 with $9.99 s&h to send it back was $4.00. Giving the sheets to the shelters for dogs.I've had this account and used it for years. Never missed a payment. When I tried to place an order they wanted me to put a deposit down of the entire amount Of the purchase when I have over $3,000 in available credit! What a joke of a company!Never heard of it? How come it's on my credit report? Stay away! I'll let my son deal with these people for me as he loves a good case!I bough meat and cheese gift set, and a tin with 7 Christmas treats. Products were a bit pricey, but high quality and tasty.I was going to place an order for a sofa but they said it wasn't available only AFTER withdrawing nearly $200 for a down payment. Then when they said (2 days later) that it was available I called and said forget it (I had already gotten one,) they said no problem. After waiting the normal week for my account to be credited I still hadn't gotten my money back. I called and they said they never received the money but my bank tells me otherwise. This place will not take emails from me or my bank only faxes and snail mail?!?! Are we not in the 21st century? This has been a huge and unforgivable problem. I can not say enough how bad these people are. Even during my phone call to the office the person I spoke to was rude and $#*!y!I ordered my husband a personalized throw for father's day and he loves it, also a few months before that I purchased a pan set that came with a set of 5 glass bowls which were broken upon arrival I contacted customer service and the agent I forgot her name sent me a replacement set I love these bowls. Never been dissatisfied with a purchase and thanks to them my credit is rising as well.Ginny's customer service is a joke. Their products break easily and they say they dont receive your returns so you a stuck with a bill anyway. Do not buy from here.We ordered this bird bath paid around $60 it came with a broken piece and because the item was out of stock they couldn't replace, they did give a $8 discount to keep us from returning it. Here is a picture of the bird bath after a few months. Terrible product, cheap, plasticI recently opened up an account with Ginny's. They cave me a pretty impressive credit limit. I ordered all of my Christmas presents from them and all of the presents have already arrived and are in perfect condition. I do find them to be a bit overpriced but the fact the monthly payments are so low makes up for it in my opinion. I am assuming most people don't get credit from them are like me and have had credit problems in the past so I'm just thankful they gave me the opportunity to rebuild my credit. I did have to contact customer service via email twice and got a prompt reply. So far so good with this company!This place never had knowledge of. Someine try get money and when I call to see if I had an account with them, had give my ss number wish I had done that. Ripe off not pay for no one else stuff.and the address I never stayed at I should be able too sue them.Twice this year you have sent derogatory bills to the credit people saying I owed you. Once in May for $74.99 and now in October for $215.00. I have never placed an order with your company. Please remove my name and address from your file. Do not give my information to any other catalog. Thank you!So, I have no experience with them as far as purchasing products, but I had to deal with them for an identity theft issue. They refused to even look into it. They refused to review my account, check my proof, anything. When I called customer service I was told they weren't going to do anything about it because, as they said, I might be a random person pretending to be me. Like... Really? I just randomly got up one day, pulled a person out of my ass, did some digging, figured they owed money, and put on an act as a golden deed for a random person to get debt gone? Seriously. This goes for their other company: Seventh Avenue as both accounts were connected. To this day, I still have the debt, about $1200. Even with a police report, they refused to help.I ordered an item and then didn't need it. I wishedto return it and they told me I will have to pay. I was going to get some more items but after talking with the rude customer service representative I will NEVER get anything from there. I am very disgusted with this company.I placed a ordered on August 17th 2020, and sent a $20.00 check. A few days later I decided to canceled the order. But, Ginnys cashed the check anyway, even after I had canceled. Now im fighting tooth and nails with Ginnys trying to get my money back from these crooks since August 17th. I want my money and someone to contact me about my refund Asap. Order # JA773844