I have been a long time customer of herbergers. Unfortunately Herbergers closed down in our area. I have been faithfully paying off this credit card. I have been diagnosed with terminal cancer and imy treatments have taken a toll on my mind. I have been late a few times but did pay the late fee. I know i am accountable for paying my bills but do not understand why a late fee under my medical condition cannot be waived at least once. This vank has no empathy or compassion for those that are trminally ill. The late fee will be paid but thought i would add this to their review.Always a pleasure, great writer thank you. Absolutely fabulous! High quality service delivered on time with great content. Highly recommended! Will order againSt Paul Midway Herbergers experience was poor. I was in line behind a woman checking out in woman clothing dept. That customer asked if the Clerk could help her with any coupons she has. The Clerk said "No"... then she asked the same customer "Muslim?" to which the customer said "yes" The Clerk (also Muslim) said "Oh, ok. I can help you". It was surprising to me that religion played a part in her discount. I thought it was odd of the Clerk to ask that. I stepped up to pay and asked if she could look at my coupons so I could get the best deal and handed her 4 different ones. The Clerk said "No I don't think they work. You can keep them for another time". I asked if she would please try one in particular because there were no restrictions on it. She gave me the other coupon cards and rolled her eyes, mumbled something to a coworker (also Muslim) and then ran the discount card through and it worked. She never thanked me for my purchase or wished me a good day. My friend and I were shocker to witness this differential treatment. I normally shop in Stillwater/Oak Park heights area store and overtime I ask the Clerks happily check out my coupons and always thank me for shopping Herbergers. I believe you need to retrain your staff at Midway location in MN. I found the treatment disrespectful and apparently advantaged for Muslim customers.They send you coupons but they are only good on full price items. When will stores learn that if you send out coupons they should be availible to use on anything in the store regular or sale items. I always end up telling the cashier to keep it and then walking out. I hate hate hate gimmicks. Wish the store would just close.My family and I were loyal customers until today. Last month we paid two seperate bills on the account of $ 240 plus. It was in increment of of $100 each. The last payment was made 2 days before the billing cycle ended. Unbeknown to us that payment would not have applied to the October month. That being said I recieved unknown calls, then I decided to investigate because I donot anwser to unknown calls, period. I found out it was from Comenity Bank. I proceeded to call cutomer to find out why I was being given and unknown call from the bank since my account was not in arreas, I was told told it was a heads up to let me known that if I dont pay the $40 plus that I owe for October by the Nov. 1 my account would go in collections and this would tarnish my credit. I take in consideration that all my credit accounts are either paid in full or with either $100 or $200 BUT NEVER PAID A MINIMUM BALANCE. Furhermore the reason why we did not pay on the Oct 1 was because we had made those two payment in Sept. NOW after being a honoring and faithful cutomer this establishment wants to tarnish my excellent and building credit score for $ 40. Its NOT going to happen. We will pay your $40 plus late fee and part ways. NO MORE business with your establishment, I will not be scammed. Plus your customer service is way below par.